j2000 is committed to protecting the privacy of every member who uses our platform. This Privacy Policy describes what personal data j2000 collects, how it is used, how long it is retained, who it may be shared with, and what rights you have over your own information. By registering a j2000 account or continuing to use the j2000 platform, you acknowledge that you have read and understood this policy.
All data transmitted between your device and j2000's servers is protected by TLS/SSL encryption. Your login credentials, financial details, and personal information are never sent in plain text across any network.
j2000 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used solely for platform operation, security, and legal compliance purposes.
You have the right to access the personal data j2000 holds about you, request corrections, and in certain circumstances request deletion of your account data. Contact our support team to exercise any of these rights.
Identity documents submitted for KYC verification are stored in an access-controlled environment. Staff access to KYC documents is role-restricted and fully logged. Documents are retained only as long as legally required.
j2000 uses cookies strictly for session management, platform performance, and fraud prevention. We do not use cross-site advertising cookies or behavioural tracking technologies that profile you across unrelated websites.
Marketing emails and promotional notifications from j2000 are always opt-out. You can update your communication preferences at any time from your account settings or by contacting our support team directly.
In this Privacy Policy, the following terms carry the meanings set out below:
j2000 collects the following categories of personal data in the course of operating the platform and serving Indonesian members:
Note on sensitive data: j2000 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information. If such information appears incidentally in a support communication, it is not stored separately or used for profiling purposes.
j2000 collects your personal data through the following channels:
j2000 uses the personal data it collects for the following purposes:
Marketing opt-out: You may withdraw consent for marketing communications at any time by updating your notification preferences in your j2000 account settings, or by contacting support at [email protected]. Withdrawing marketing consent does not affect your ability to use the platform.
j2000 processes your personal data on the following legal bases:
j2000 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
To process your deposits and withdrawals, j2000 shares transaction-relevant data with your nominated bank or e-wallet provider (such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja). These providers process data under their own privacy policies and are not permitted to use your data for purposes beyond transaction processing.
j2000 may engage specialist third-party identity verification services to assist in authenticating KYC documents. These providers act as data processors on j2000's behalf and are contractually bound to handle your data securely and exclusively for verification purposes.
Third-party game studios — including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe — may receive a session token and player identifier to facilitate game loading and result recording. These providers do not receive your full name, payment details, or identity documents.
j2000 may share technical data (such as IP addresses, device fingerprints, and behavioural signals) with fraud detection partners to identify and prevent prohibited conduct. These partners process data under strict confidentiality agreements.
j2000 will disclose personal data to competent legal or regulatory authorities where required by law, court order, or other lawful process. Where permitted, j2000 will notify you of such disclosure.
Our commitment: Every third party that receives your data from j2000 is subject to a data processing agreement or equivalent contractual obligation requiring them to protect your data and use it only for the specified purpose. j2000 regularly reviews the data handling standards of its third-party partners.
j2000 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods are as follows:
Once retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
j2000 uses cookies and similar technologies to operate the platform effectively. A cookie is a small text file stored on your device when you visit j2000.app. The categories of cookies j2000 uses are as follows:
j2000 does not use third-party advertising cookies, behavioural retargeting pixels, or cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time; however, disabling strictly necessary cookies will impair your ability to log in and use the platform.
j2000 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, j2000 will notify affected members without undue delay, using the email address registered to your account. The notification will describe the nature of the breach, the data affected, and the steps j2000 is taking to mitigate harm.
As a j2000 member, you have the following rights with respect to your personal data. To exercise any of these rights, contact j2000 support at [email protected]. j2000 will respond to verified requests within a reasonable timeframe, and in any event within 30 days.
j2000 will not discriminate against you for exercising any of these rights. Your account access and service quality will not be affected by a data rights request.
j2000 is strictly a platform for adults aged 21 years and above. j2000 does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on j2000 or provided personal data to j2000 without your consent, please contact our support team immediately at [email protected]. j2000 will investigate and, where confirmed, delete all data associated with the minor's account without delay.
Age verification is conducted as part of the KYC process for all members. Accounts where age cannot be confirmed to meet the 21+ threshold are suspended pending verification, and no withdrawals are permitted until age is confirmed.
The j2000 platform integrates third-party game content from studios such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe. While j2000 selects its technology partners carefully, these third parties operate under their own privacy policies and terms of service with respect to their own systems and infrastructure. j2000 is not responsible for the privacy practices of third-party game providers beyond the data sharing limitations contractually imposed on them as described in Clause 6.
j2000.app does not contain links to unaffiliated external websites. If you navigate away from j2000.app to a third-party site, that site's privacy policy — not this one — governs your data.
j2000 may update this Privacy Policy from time to time to reflect changes in platform features, applicable law, or data processing practices. Where changes are material, j2000 will notify registered members via the email address on file at least seven (7) days before the updated policy takes effect. The "Last updated" date at the top of this page indicates when the most recent version was published.
Continued use of the j2000 platform after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised policy, you should cease using the platform and may request account closure and data deletion in accordance with Clause 10.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a privacy concern, please reach out to the j2000 team using the details below:
For concerns related to responsible gaming data — such as self-exclusion records or deposit limit history — please visit the Responsible Gaming page for dedicated guidance.
j2000 takes your privacy seriously — that's the foundation of a platform you can trust. Sign in to explore sports betting, live casino, and hundreds of slot games with complete confidence. 21+ only.
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